Legal
Terms and Conditions
A plain-English summary of how current quotations, orders and service agreements set the commercial terms for London Electricals work.
Commercial terms
The terms that apply are the ones agreed with your quotation.
London Electricals does not publish a fixed website rate card. Scope, labour, design, project management, call-out, materials, deposits, milestones, cancellation charges, VAT and payment dates vary by instruction and are set out in the current written quotation, order confirmation or service agreement.
Your written agreement
Before work begins, the agreed scope, price basis and payment schedule are confirmed in writing. If the scope changes, any effect on price or programme should also be confirmed in writing.
Where advance payment for materials is required, the amount and timing will be stated in the quotation or order confirmation. Product availability and lead times vary and are confirmed for the relevant order.
Invoices are payable according to the due date and payment terms shown on the quotation, order confirmation, service agreement or invoice. Any interest or recovery costs on overdue sums will apply only where they form part of the agreed written terms and are permitted by applicable law.
Current rates, changes and cancellations
Any chargeable labour, engineering, design, project-management, administration, travel, call-out or cancellation time is charged only at the current rates stated in the customer’s written quotation, order confirmation, service agreement or other agreed written instruction. No historic website rate card forms part of the contract.
Customer-requested changes, unforeseen work and third-party or manufacturer changes may affect the agreed price or programme. These are handled through the written quotation or change process for the project.
Which document takes priority?
This page is a plain-language commercial summary. The current quotation, order confirmation, service agreement and any signed project-specific terms take priority if they differ from this summary. Nothing on this page limits statutory rights that cannot lawfully be excluded.
For the terms applicable to a current or proposed instruction, contact London Electricals. This summary was updated on 4 September 2026.