Services
Keep the lighting you love, regain control of the system behind it. Takeover assessments, ongoing care and considered upgrades for existing Lutron installations.
Existing homes · Continued care
Keep the lighting you love, regain control of the system behind it. Takeover assessments, ongoing care and considered upgrades for existing Lutron installations.
Perhaps the lighting is beautiful but the keypad labels no longer make sense. A room has been refurbished, replacement LED lamps behave differently, or the original installer is no longer available. A Lutron takeover starts with those everyday frustrations and the installation behind them. We separate restoring reliable operation from changes you would like to make to the home.
For an inherited HomeWorks installation, we review the relationship between buttons, lighting circuits, scenes and any motorised shades. The useful outcome is a room-by-room record: which controls serve each space, what is working, where a fault needs investigation, and which improvements can be scoped separately. An older system is not automatically a failed system.
A move to Alisse keypads or a newer processor is a design decision, not an assumed part of taking over support. Processor generation, link requirements, mounting, wiring and the lighting loads must be considered together. Where the lighting is connected to another control platform, the handover also needs to preserve the functions the household still relies on.
We identify Interactive, Illumination, QS or QSX before recommending a route. Keypads, dimming modules, shades, wiring and integration are assessed individually; a familiar keypad does not establish processor compatibility.
We record scenes, schedules, room functions and shade behaviour, check the available project and review LED lamp and driver changes. Fault diagnosis is separated from a discretionary upgrade.
Where Savant, Crestron, Control4 or KNX is involved, we map the lighting interface and retained heating or mechanical controls before changing the Lutron system.
HomeWorks is our starting point for larger residential takeovers. We can also assess existing RA2 Select, RadioRA and shading installations: the exact UK product, generation and installed configuration determine the service route. Preserve your original project files and do not factory-reset a processor before the survey.
At Woodrow in Surrey, GLO Audio Visual introduced Lutron HomeWorks QS lighting while retaining KNX heating and mechanical controls. Savant brought the wider control experience together. The project illustrates why a lighting change needs to account for the systems that remain in the house; it is not evidence that every KNX installation can follow the same upgrade route.
We agree an engineer assessment before taking responsibility for ongoing care. The outcome is a practical system record and a prioritised proposal: retain, stabilise, recover and improve. Available configuration is protected before changes, and work affecting occupied rooms is planned with you.
We assess that against the installed HomeWorks generation, available programming and condition of the equipment. Scene changes and clearer room functions may form a smaller scope than a processor or keypad upgrade. We explain the difference before proposing work.
No. We assess the installed generation, condition and available programming first. A supported system may need documentation and care; an upgrade may be appropriate where hardware, app access or integration limits stand in the way. Any QSX proposal needs a model-by-model compatibility check.
Yes. Tell us the care approach you prefer. We then assess the installation and propose the scope, monitoring options, response arrangements and price. An enquiry does not activate support or book an engineer automatically.
Manufacturer guidance informs the assessment; exact installed models, access and current support status are checked before work is agreed.
In practice
Selected work
At Woodrow Mansion, GLO Audio Visual replaced KNX lighting with Lutron HomeWorks QS while retaining KNX heating and mechanical controls within a wider integrated home.
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Share the property, programme and systems involved. We can then suggest the right design or survey route.
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Services
Diagnosis, programming changes, repair planning and processor upgrade advice for existing or inherited Lutron HomeWorks systems in London.
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Design, installation, programming and commissioning for Lutron HomeWorks lighting and compatible shading in London homes.
ExploreSelected work
At Woodrow Mansion, GLO Audio Visual replaced KNX lighting with Lutron HomeWorks QS while retaining KNX heating and mechanical controls within a wider integrated home.
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Expert design, installation and support for Lutron blinds and curtains — planned around your windows, interiors and the way you live.
ExploreOverview
Identify an existing Lutron system and build a repair or processor-upgrade brief, or plan a new HomeWorks QSX system room by room.
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