Lutron
Keep the lighting you love, regain control of the system behind it. Takeover assessments, ongoing care and considered upgrades for existing Lutron installations.
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Services
Smart Home System Takeovers & Ongoing Care
A considered handover for existing Lutron, Savant, KNX, Crestron, Control4, RTI, Sonos and network systems. Engineer assessments and tailored ongoing care.
System takeovers & ongoing care
Your home. Familiar technology. A team to look after it.
Bought a home with a smart system, lost touch with the original installer, or ready for a more considered level of care? We help you understand what you have, regain practical control and decide how it should be supported.
Choose your system
Choose the system already in your home. For mixed installations, start with the main control platform or ask us to review the whole home.
Savant
A Savant home should feel effortless. We assess inherited hosts, remotes, AV and networks, then plan a supported handover around the way you live.
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Networks
Reliable connected living begins with a network somebody understands. We assess existing Wi-Fi, switches and gateways and build a documented support plan.
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Control4
Make an inherited Control4 home feel like yours. Start with an assessment of the controller, rooms, remotes and network, followed by a clear care or upgrade proposal.
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Crestron Home
Support for an existing Crestron Home installation, with careful configuration handover, room testing and a tailored plan for the years ahead.
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Custom Crestron
A deliberate handover for bespoke Crestron homes: understand the programming, preserve working functions and establish a maintainable route forward.
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RTI
Bring clarity to an inherited RTI installation: controllers, remotes, touchscreens, AV and network dependencies reviewed as one system.
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Sonos
Music that belongs to the whole home. We review inherited Sonos rooms, installed speakers, account ownership and the network that keeps them connected.
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KNX
A clear support route for a home with many manufacturers on one KNX system. We review the project, lighting, heating, shading and connected interfaces together.
Explore KNX takeoversA smooth handover. A home that feels like yours.
01 · Tell us about your home
Share the systems you have, what you enjoy and what you would like to improve. We arrange an engineer assessment with the scope and fee agreed in advance.
02 · Meet your engineer
Your engineer gets to know the installation, checks how the rooms work and reviews the equipment, accounts and available system records.
03 · Choose your next steps
Receive a clear proposal for taking over the system, resolving faults and making the improvements you want. We agree the work together before starting.
04 · Enjoy ongoing care
Choose tailored maintenance, remote support or whole-home care, with the covered systems, service levels and price set out in your proposal.
What would you like us to look after?
Choose the care that suits your home. We will shape the coverage, service levels and price around your system after an engineer visit.
Planned maintenance
Keep your system ready for everyday life with agreed review visits, carefully planned updates and a team to turn to for support.
Discuss planned careMonitoring & remote support
Give your support team a clearer view of compatible equipment, with agreed remote access to help investigate issues and plan the next step.
Discuss monitored careWhole-home care
Bring lighting, control, AV and networking into one coordinated care plan, with support and future improvements considered together.
Discuss whole-home careGetting to know your home
Your system
A clear picture of the lighting, control, AV and network equipment and how it works together.
Your access
The accounts, licences and available project files needed to put support on a sound footing.
Everyday reliability
Room-by-room checks to identify what works well and where attention will make a difference.
Your care plan
Practical recommendations for ongoing support, targeted repairs and the improvements you would enjoy.
Just moved into a home with smart technology?
We help make the technology feel like yours. Start with the rooms and routines that matter to you: lighting that welcomes you home, music in the right spaces and controls you feel comfortable using.
Any manuals, drawings, app details or information from the previous owner will help us get started. Keep the current setup in place until your engineer has reviewed it, and avoid factory resets. We can then plan the account handover and system care around what is already working.
A practical plan for your home
Keep
Make the most of the working equipment and controls you already enjoy.
Stabilise
Address faults and access issues to improve everyday reliability.
Recover
Bring together available backups, project files and account information for future support.
Improve
Choose worthwhile upgrades that suit the way you want to live.
Before we take over
Can you support a system when the original installer has gone?
Yes, an engineer assessment is the starting point for taking over an existing installation. We review the equipment, access and available records, then agree the support and improvement plan with you.
Will you replace everything?
We start by making the most of what works. Your proposal separates the repairs and handover work from optional upgrades, so you can choose how far to take the improvements.
How do you protect a live home during takeover?
We plan changes around the occupied home, record the current setup where possible and check the connected systems before making changes. Essential everyday functions guide the sequence of work.
What should I collect before the first visit?
Photographs of safely visible equipment, app names, account holders, known installers, system age, drawings, manuals, invoices and a room-by-room fault list all help. Do not reset controllers or open live panels.
Can accounts and licences be transferred?
We guide the account and licence handover, checking the manufacturer’s requirements and current ownership before arranging each transfer.
Can you keep working parts and replace only what is necessary?
Yes, that is our starting point. We identify the working equipment to retain and recommend targeted repairs or upgrades where they add value.
Will you document the system?
Your takeover scope can include an equipment and account register, available backups, key system connections and a clear plan for ongoing care.
Can I arrange ongoing care as well as the takeover?
Yes. You can request planned maintenance, monitoring and remote support, or coordinated whole-home care. We tailor the agreement after assessing the installation; prices and response commitments are confirmed in the proposal.
Talk to an engineer
Let’s look after your home.
Share your ideas for the home. We will help shape the design, installation or ongoing care around you.
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Related services and project evidence
Services
Lutron HomeWorks Repairs & Upgrades in London
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Savant Installer & Existing-System Support in London
Bring music, cinema, lighting and home control together with Savant. Bespoke design, existing-system takeovers and ongoing care in London.
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UniFi Wi-Fi & Network Installation in London
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