Ownership and household access
Arrange the supported ownership transfer, identify which app and product generations are installed, and review household access and music-service sign-ins through an appropriate secure handover.
Services
Music that belongs to the whole home. We review inherited Sonos rooms, installed speakers, account ownership and the network that keeps them connected.
Existing homes · Continued care
Music that belongs to the whole home. We review inherited Sonos rooms, installed speakers, account ownership and the network that keeps them connected.
An inherited Sonos installation may include concealed amplifiers and ceiling speakers as well as visible speakers and soundbars. Room names in the app are only part of the handover. We establish which equipment serves each space, how it connects and which account the household should control.
If music disappears from one room or grouped playback is unreliable, we review the network and the installed audio arrangement together. A changed router, an inaccessible amplifier or an older product generation can lead to different next steps. We identify the devices and supported app arrangement, preserve working settings and plan the improvements room by room.
For a substantial installed system, the care proposal can address network dependencies, documented room assignments and planned expansion. Adding music to another room may involve speakers, amplification and cabling as well as an app setting. We keep installation or upgrade work distinct from continuing support so you can choose the scope that makes sense for your home.
Arrange the supported ownership transfer, identify which app and product generations are installed, and review household access and music-service sign-ins through an appropriate secure handover.
Map players, Amps, Ports or older Connect units, installed speakers and wired or wireless connections. Distinguish a network discovery problem from an audio, source or speaker-circuit fault.
Assess legacy S1 and current-app compatibility by exact model, room grouping and any wider control integration. Keep working equipment where appropriate and explain upgrade or separate-system trade-offs.
An ongoing care proposal makes most sense where Sonos is part of a larger multi-room installation or integrated home. The assessment can include network handover, amplifier and speaker checks, TV audio and the relationship with Savant, Control4 or another control platform. Your care plan identifies the installed equipment we look after and the music-service accounts managed by your household.
Your engineer gets to know the installation and the way you use it, then prepares a practical plan for the handover, repairs and improvements. We make the most of working equipment, preserve available configuration and plan changes around life in the home. The assessment scope and fee are agreed before the visit.
Yes. We coordinate the Sonos products, installed speakers and home network in one care proposal, helping keep your rooms connected and easy to use.
We review the exact products and app compatibility, then help you choose between retaining the existing arrangement and a planned upgrade that brings more rooms together.
Yes. Tell us about your installation and the care you would like. We prepare a tailored proposal after the engineer assessment, including service levels and price.
Explore the manufacturer guidance behind our system planning and support.
Talk to an engineer
Share your ideas for the home. We will help shape the design, installation or ongoing care around you.
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New Sonos system planning and installation coordinated with rooms, network, cabling, control and the way music will be used.
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Get your whole-home music playing reliably again. Sonos fault finding, network improvements, existing-system support and ongoing care.
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Reliable connected living begins with a network somebody understands. We assess existing Wi-Fi, switches and gateways and build a documented support plan.
Explore Home Network Takeovers, Wi-Fi & Ongoing Care